Return & Refund Policy

At 【请替换：店铺名称】, we strive to ensure every customer has a positive shopping experience. If you are not fully satisfied with your purchase, you may request a return in accordance with the terms outlined in this policy.

Return Eligibility Period

Eligible products can be returned within 30 calendar days from the date of delivery. Return requests submitted after this 30-day period may not be accepted.

Condition of Returned Items

To be eligible for a return, items must meet the following criteria:

Be unused and in original condition.
Remain in the original packaging, where applicable.
Include all accessories, components, and any materials originally provided.
Not show signs of damage caused by improper use, installation, or handling.

Items that do not meet these conditions may be refused for return.

Items That Cannot Be Returned

The following items are generally not eligible for returns:

Customized or personalized products.
Digital products or downloadable content.
Gift cards.
Clearance or final sale products.
Items that have been used, installed, modified, or damaged.

Refund Process

Once we receive the returned product, it will be inspected to ensure it meets the return criteria. If your return is approved, a refund will be issued to your original payment method.

Please allow 5-7 business days for the refund to be processed, and additional time as required by your payment provider or financial institution.

Damaged or Incorrect Items

If you receive an item that is defective, damaged, incomplete, or not the item you ordered, please retain the product, its packaging, and all included materials while we review the issue.

Return Shipping Costs

Customers are responsible for the cost of return shipping unless the return is due to a verified defect, damage, or incorrect item shipped. Shipping fees for return shipments will not be refunded.